Refund Policy
At Bristol Tech ("we," "our," or "us"), available at [bristoltech.services], we are committed to providing top-tier software engineering, web development, and digital solutions. We offer a 30-Day Refund Policy to ensure transparency and confidence in our services.
1. 30-Day Guarantee Period
Our 30-day policy begins on the date of your initial package purchase or contract signing. If you are not satisfied with our services or setup within the first 30 days, you may request a refund subject to the conditions below.
2. Refund Eligibility
Full Refund (Within 30 Days):
Cancellations requested within 48 hours of contract signing before project discovery or development work has commenced.Inability on our part to initiate or deliver the core agreed-upon project scope or milestones within specified timeframes.
Partial / Prorated Refund (Within 30 Days):
If project development, design prototyping, or custom engineering has already started within the 30-day window, you will receive a prorated refund minus the cost of completed design/development hours and non-recoverable third-party integrations.
Non-Refundable Items:
Purchased domain names, SSL certificates, third-party API licenses, or paid ad spend.Projects where final sign-off, approval, and live deployment have already taken place.Cancellation requests submitted after 30 days from the date of purchase.
3. How to Request a Refund
To request a refund within the 30-day window:
Send a formal written request to Contact@bristoltech.services with the subject line: Refund Request - [Your Company / Invoice Number].Include your payment receipt, invoice number, and a brief description of the reason for cancellation.Our billing team will review and process your request within 5–7 business days. Approved refunds will be credited back to your original payment method.
4. Contact Us
If you have any questions regarding our 30-Day Refund Policy, please contact us at:
Company: Bristol Tech
Email: Contact@bristoltech.services
